Independent People for

Complaint Investigations, Reviews and Inspection

Solutions for Local Authorities & Social Care Providers

Complaint Investigations

Since 2003, RRC has provided a nationwide
Independent Person and Independent Investigating
Officer service to Local Authorities, voluntary and
charitable organisations under annual contracts or
through spot purchase arrangements.

Secure Accomodation Reviews

Since 2003 RRC has provided Independent Persons
to take part in the review of children and young
people held in Secure Accommodation under
Regulation 15 of the Children (Secure Accommodation)
Regulations 1991.

Regulation 44 Visits

Since 2009 RRChas provided Local Authorities
and independent sector children’s home providers
with experienced independent Regulation 44 Visitors
under the Children’s Home (England) Regulations 2015
(previously referred to as Regulation 33 Visitors)

School Investigations

RRC investigators undertake investigations for
Local Authority maintained Schools, Independent
Schools, Academies and Free Schools.

RRC i Independents

RRC i is a simple FREE to use connectivity hub
for qualified professionals in social care working
as ‘Independents’. Social care workers and
managers (must have professional qualification*)
wishing to work independently (freelance) can
register and showcase their profiles locally, regionally
and nationally. Organisations and individuals requiring
independent social care professionalscan search RRC i and hire direct.

Training

RRC believes training should be accessible by
everyone from a range of platforms and delivered
by multiple providers. RRC is developing flexible
and affordable online training for Independents
covering a range of topics. RRC will provide information
here about the training options as they become available.

Mediation

RRC provides a simple and transparent and credible
mediation service. Our independent mediators can
help resolve disputes and conflict at various stages of
disagreement. Our mediators are completely independent
and neutral helping to facilitate negotiation and discussion
aimed at reaching agreements and resolution.